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Digital Signage Malaysia

How To Clean Your Digital Signages and Self-service Kiosks

Digital signages and self-service kiosks are commonly installed in public spaces. These digital displays are constantly exposed to both environmental pollutants and bacterial challenges. In addition to pollutants such as dust and micro bacteria in the air, digital signages and interactive kiosks that come with the touchscreen feature can also become hotbeds of filth and germs.

Keeping the digital screens clean is not only about hygiene. A screen that is free from any dust, smears, and fingerprints can also provide a pleasurable user experience and thus improve user engagement.

While most owners understand the importance of keeping their digital signages and interactive kiosks clean, not all of them know how to clean these displays with the right methods. In this article, we will discuss how to clean your digital signages and self-service kiosks without damaging them.

1. Use a dry microfiber cloth.

A digital screen is one of the most important components of an electronic display. The screen plays an important role in displaying content and messages in the best possible display performance. It is also considered the First Point of Contact as it provides the first impression of your brand or business when your audiences view or interact with the digital screen.

Any dust or obvious smudges on the screen can affect the viewing experience badly. Worse comes to worst, the user might be reluctant to interact with the interactive kiosk if he or she is disgusted by any dirt or dust on the screen.

We encourage owners of digital signages and interactive kiosks to clean their digital screens at least once per day especially if the screen is touched many times in a day. In most scenarios, the screen is only covered by dust or smudges that are easily removable. Using a dry microfiber cloth is sufficient to remove these substances. Remember to always wipe the screen gently. A hard scrub can damage the screen and leave visible scratches.

Clean your digital signages with cloth.

2. Use a damp microfiber cloth.

There are times when gentle wipes are not enough to remove tough stains or smudges on the screen. In such cases, you will need to dampen your microfiber cloth with clean water or a cleaning solution.

A cleaning solution can be a better choice since it can offer both cleaning and disinfection results. In addition to removing tough stains, it can also kill bacteria on the screen.

There are many formulas in the market but always avoid any cleaning solutions with ammonia. An ammonia-based solution can damage any protective coating that has been applied to the screens.

Another important thing to take care of is to never spray any cleaning solution or liquid directly onto the screen. When it comes to electronic devices, the golden rule is to keep the devices away from water. A sprayed liquid may damage any electronic component beneath the screen. Besides, the very last thing you want to see is electrocution.

Do not spray directly onto the screen.

3. Use a soft-bristled brush.

In addition to the screen, you also need to clean other surfaces of the digital displays. If you pay attention to the gaps between the screen and the bezels, you will notice that these gaps can trap lots of dust since these gaps can be ignored easily during the cleaning process.

Using a large piece of cloth is never a good idea when it comes to tiny gaps. These gaps can be hard to reach. Our suggestion is to use a soft-bristled brush to clean these gaps. Brush these gaps gently to remove any dust. 

Soft brush to clean your digital signage

4. Remember to clean other surfaces.

While audiences are usually paying attention to the screen, owners should never ignore other surfaces such as the back of the screen, the stand, the metal frame, and the legs or bottom plates of the digital display.

Since most of these parts are made of metal or stainless steel, a damp microfiber cloth is sufficient. Wipe these parts gently to avoid scratching them.

If the digital signage or the interactive kiosk is installed outdoors, check the air vents or the fan at least once per month. The air vents or the fan can get very dusty if the display is constantly exposed in an outdoor environment. If there is too much dust, overheating can occur due to the ineffective heat dissipation system. If the heat dissipation is not improved immediately, overheating can cause a malfunction of the display.


Both digital signages and interactive kiosks are some of the most effective displays to engage customers or audiences. However, without the right content and constant maintenance, these displays will never deliver the results that you want. A cleaned digital display not only can prolong its lifespan but also offers an enjoyable user experience at the same time.  

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